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Free practice Italian audio at natural and slower speed 18 lessons

Italian for Your First Hospitality Job

Short workplace conversations for interviews and first shifts, explained in English.

Complete nine shared lessons, then choose Hotel or Café & Bar. Practice is self-guided; finishing the lessons does not certify fluency or job readiness.

Lesson 17 of 18 · Café & Bar

Report a Spill or Broken Glass and Ask for Help

Factually report an incident involving spilled liquid or broken glassware near a table or counter (*è caduto un bicchiere*, *c'è del liquido per terra*), ask a coworker for assistance (*serve aiuto*), identify who has been notified, and distinguish the reported incident from unresolved physical hazards without giving false reassurance.

Learn these expressions

Key phrases

È caduto un bicchiere.

A glass fell / dropped.

Reporting a dropped item.

C'è del liquido per terra.

There is liquid on the floor.

Reporting a liquid spill.

Per terra è bagnato.

It is wet on the floor.

Describing a slippery surface hazard.

Serve aiuto vicino al tavolo uno.

Help is needed near table one.

Requesting assistance with location.

Ho avvisato il collega.

I notified my coworker.

Stating who was informed.

Il problema non è ancora risolto.

The issue is not yet resolved.

Distinguishing notification from resolution.

New words

è caduto
fell / dropped (past phrase from cadere with essere)
il liquido
the liquid / spilled drink (masculine singular noun)
per terra
on the floor / on the ground (prepositional phrase)
bagnato
wet (masculine singular adjective)
il vetro
glass (material: masculine singular noun)
rotto
broken (adjective / past participle)
serve aiuto
help is needed
l'aiuto
help / assistance (masculine singular noun)
vicino a...
near / close to (preposition phrase: vicino al tavolo uno, vicino al banco)
ho avvisato
I notified / I alerted (past phrase from avvisare)
c’è del vetro / del liquido
there is glass / liquid (fixed reporting phrases)
Cosa è successo?
what happened?
ma
but
il problema
the problem
Attenzione!
Careful! / Attention! (reporting cue)
non è ancora risolto
is not yet resolved (ancora = yet + risolto = resolved)

You may hear

  • Cosa è successo? = What happened?
Grammar tipsShow

Describing Dropped Objects (È caduto...):

To report that an object fell, say È caduto followed by the masculine singular noun:

È caduto un bicchiere. (A glass fell.)

È caduto un piatto. (A plate fell.)

Describing Floor Conditions (Per terra...):

Use the phrase per terra (on the floor) to state conditions:

C'è del liquido per terra. (There is liquid on the floor.)

Per terra è bagnato. (On the floor it is wet.)

Distinguishing Notification from Resolution:

Telling a coworker alerts the team, but the hazard remains active until cleared. Clarify the status factually:

Ho avvisato Marco, ma il problema non è ancora risolto. (I notified Marco, but the problem is not yet resolved.)

Listen to the conversation

Listen once without reading. Then step through the lines below, one turn at a time.

Sam: Marco, per favore: serve aiuto vicino al tavolo uno.Marco, please: help is needed near table one.

Tap to continue

Marco: Cosa è successo?

Sam: È caduto un bicchiere. C'è del vetro per terra ed è bagnato.

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Listening practice

Listen, pick an answer, then reveal the spoken words to check. Practice only, not an exam.

Question 1

What incident and location does Sam report?

Question 2

What does Sam confirm regarding the incident status?

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Course outline

Nine shared lessons for interviews and first shifts, then one workplace route.