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Free practice Italian audio at natural and slower speed 18 lessons

Italian for Your First Hospitality Job

Short workplace conversations for interviews and first shifts, explained in English.

Complete nine shared lessons, then choose Hotel or Café & Bar. Practice is self-guided; finishing the lessons does not certify fluency or job readiness.

Lesson 11 of 18 · Hotel

Give Directions to Lift, Stairs, Toilets, and Breakfast Room

Direct an individual hotel guest to the lift, stairs, toilets, or breakfast room on the ground floor, and state when rooms are on the first floor.

Learn these expressions

Key phrases

L'ascensore è in fondo al corridoio.

The lift is at the end of the corridor.

Directing to the lift.

Le scale sono in fondo al corridoio.

The stairs are at the end of the corridor.

Directing to the stairs.

I bagni sono a destra.

The toilets are on the right.

Directing to the toilets.

La sala colazioni è a sinistra.

The breakfast room is on the left.

Directing to the breakfast room.

È al piano terra.

It is on the ground floor.

Stating ground-floor location.

È al primo piano.

It is on the first floor.

Stating first-floor location.

New words

l'ascensore
the lift / elevator (masculine singular with apostrophe)
le scale
the stairs (feminine plural; notice le scale sono...)
i bagni
the toilets / restrooms (masculine plural; notice i bagni sono...)
la sala colazioni
the breakfast room (feminine singular)
il piano terra
the ground floor
il primo piano
the first floor
Prenda l'ascensore.
Take the lift (formal request).
Prenda le scale.
Take the stairs (formal request).
Porta al primo piano.
It goes to the first floor.
Le scale sono qui.
The stairs are here (used when the guest has already reached the lift).
sulla destra
on the right
Chiarissimo
very clear; Molto gentile = very kind.

You may hear

  • Dov'è l'ascensore? = Where is the lift?
  • Dove sono i bagni? = Where are the toilets?
  • E per la colazione? = And for breakfast?
  • Per salire alle camere? = To go up to the bedrooms?
Grammar tipsShow

Singular vs. Plural facility agreement:

For singular facilities, use è (is): L'ascensore è in fondo... / La sala colazioni è a sinistra.

For plural facilities, use sono (are): Le scale sono in fondo... / I bagni sono a destra.

European floor numbering: In Italy, the entrance level is il piano terra (ground floor / floor 0). The next floor up is il primo piano (first floor / floor 1). Do not call the entrance level "first floor".

Listen to the conversation

Listen once without reading. Then step through the lines below, one turn at a time.

Signor Rossi: Mi scusi, buongiorno. Dov'è la sala colazioni?Excuse me, good morning. Where is the breakfast room?

Tap to continue

Sam: Buongiorno! La sala colazioni è al piano terra, a sinistra.

Signor Rossi: Grazie. E dove sono i bagni?

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Listening practice

Listen, pick an answer, then reveal the spoken words to check. Practice only, not an exam.

Question 1

Where are the toilets located according to the speaker?

Question 2

Where is the breakfast room (la sala colazioni) located?

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Course outline

Nine shared lessons for interviews and first shifts, then one workplace route.