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Free practice Italian audio at natural and slower speed 18 lessons

Italian for Your First Hospitality Job

Short workplace conversations for interviews and first shifts, explained in English.

Complete nine shared lessons, then choose Hotel or Café & Bar. Practice is self-guided; finishing the lessons does not certify fluency or job readiness.

Lesson 12 of 18 · Café & Bar

Recognise Drink Modifiers and Dietary Escalations

Recognise and clarify drink modifiers for regular vs decaffeinated coffee (*normale* vs *decaffeinato*) and dairy milk vs oat drink (*latte normale* vs *bevanda d'avena*), confirm which specific drink receives the modifier, and refer ingredient or allergy questions to the responsible colleague without making a suitability claim.

Learn these expressions

Key phrases

Un caffè normale o decaffeinato?

A regular or decaf coffee?

Clarifying caffeine preference.

Un cappuccino con bevanda d'avena.

A cappuccino with oat drink.

Specifying plant-based milk modifier.

Un caffè decaffeinato, per favore.

One decaf coffee, please.

Specifying decaffeinated coffee.

Con bevanda d'avena per il cappuccino?

Oat drink for the cappuccino?

Clarifying ambiguous modifier in two-drink order.

Confermo: un decaffeinato e un normale.

I confirm: one decaf and one regular.

Repeat-back verification formula.

Chiedo alla responsabile.

I will ask the person in charge.

Pass the question to the person in charge.

New words

normale
regular / standard (adjective; singular for both genders)
decaffeinato
decaffeinated / decaf (masculine singular adjective; common spoken form: deca)
il latte
milk / dairy cow's milk (masculine singular noun)
latte normale
regular cow's milk
la bevanda d'avena
oat drink / oat beverage (feminine noun phrase)
con
with (preposition)
Chiedo alla responsabile.
I will ask the person in charge.
per il cappuccino
for the cappuccino
quindi
so
l'allergia
allergy

You may hear

  • Un deca, per favore. = A decaf, please.
  • Avete la bevanda d'avena? = Do you have oat drink?
  • Senza caffeina. = Without caffeine.
  • Ho un'allergia al latte. = I have a milk allergy.
Grammar tipsShow

Word Order for Modifiers (Caffè decaffeinato):

In Italian, descriptive modifiers and adjectives usually follow the noun they modify:

un caffè decaffeinato (a decaf coffee)

un cappuccino con bevanda d'avena (a cappuccino with oat drink)

Ask only about what's unclear: if “con bevanda d'avena” could apply to either drink, ask Con bevanda d'avena per il cappuccino? before confirming.

An oat-drink request doesn't answer an allergy question. For allergies, say Chiedo alla responsabile and follow your workplace's procedure.

Listen to the conversation

Listen once without reading. Then step through the lines below, one turn at a time.

Sam: Buongiorno! Cosa desidera?Good morning! What would you like?

Tap to continue

Cliente: Buongiorno. Vorrei due caffè al banco: uno normale e uno decaffeinato.

Sam: Ho capito. Quindi un caffè normale e un caffè decaffeinato al banco?

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Listening practice

Listen, pick an answer, then reveal the spoken words to check. Practice only, not an exam.

Question 1

What specific drinks and milk modifiers does the customer request?

Question 2

What does Sam say they will do?

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Course outline

Nine shared lessons for interviews and first shifts, then one workplace route.