Hospitality Certificate
Free course ~90 min · 6 modules

Hospitality Spanish

Six fun, engaging, and practical modules covering real hospitality situations in Spanish: warm welcomes (¡Bienvenidos!), taking tapas and drink orders, allergen & dietary safety, graceful problem-solving, phone bookings, and local recommendations & emergency directions. Study free at your own pace!

Who it's for: Seasonal and hospitality workers aiming to work in Spain, Mexico, Latin America, or Spanish-speaking resort destinations: waiters, bartenders, hotel staff, receptionists, resort team members.

Leads to: Hospitality Spanish Certificate

Module 1 of 6

Welcoming & First Impressions (¡Bienvenidos!)

Warm greetings, check-in basics, and making guests feel immediately at home.

The 30-Second Rule & Spanish Warmth

In Spanish hospitality, warmth is key. A smile and a prompt '¡Hola, buenas tardes!' acknowledges the guest immediately, even if you are carrying plates or behind the desk.

Phrases to keepClick audio icon to listen

¡Hola, buenas tardes! Bienvenido/a a...

Warm, energetic greeting

En un momento estoy con usted.

Polite acknowledgment when busy ('I'll be right with you')

¿Tiene reserva a su nombre?

Check-in or table opener

Orientation & Key Details

Tired travelers forget details quickly. Confirmatively explain room numbers, breakfast times, and Wi-Fi code with clarity and warmth.

Phrases to keepClick audio icon to listen

El desayuno se sirve de 8:00 a 10:30.

Clear schedule information

Aquí tiene la llave y la contraseña de Wi-Fi.

Handing over essential access

Quick Shift Check

What is the 30-Second Rule when a guest arrives?