Hospitality Certificate
Hospitality Spanish
Free course ~90 min · 6 modulesLinkedIn-ready certificate

Hospitality Spanish

The Spanish you actually use on shift — free to learn.

Six fun, engaging, and practical modules covering real hospitality situations in Spanish: warm welcomes (¡Bienvenidos!), taking tapas and drink orders, allergen & dietary safety, graceful problem-solving, phone bookings, and local recommendations & emergency directions. Study free at your own pace!

Who it's for
Seasonal and hospitality workers aiming to work in Spain, Mexico, Latin America, or Spanish-speaking resort destinations: waiters, bartenders, hotel staff, receptionists, resort team members.
Leads to
Hospitality Spanish Certificate

At a glance

Course
Free, online, self-paced
Certificate
€7.99, paid only after you pass
Exam
20 questions, 75% to pass, free retakes
Verification
Unique certificate ID, publicly checkable at hospitalitycertificate.com/verify
Study time
About 90 minutes, 6 modules
Issued by
Hospitality Certificate (CertHub network)

Module 1 of 6

Welcoming & First Impressions (¡Bienvenidos!)

Warm greetings, check-in basics, and making guests feel immediately at home.

The 30-Second Rule & Spanish Warmth

Staff member greets arriving guests warmly and acknowledges them with eye contact.
Phrases to keepClick audio icon to listen

“¡Hola, buenas tardes! Bienvenido/a a...”

Warm, energetic greeting

“En un momento estoy con usted.”

Polite acknowledgment when busy ('I'll be right with you')

“¿Tiene reserva a su nombre?”

Check-in or table opener

Orientation & Key Details

Phrases to keepClick audio icon to listen

“El desayuno se sirve de 8:00 a 10:30.”

Clear schedule information

“Aquí tiene la llave y la contraseña de Wi-Fi.”

Handing over essential access

Dialogue: a check-in in Spanish

Read it aloud, taking both parts. R is the receptionist, H is the guest (huésped).

Tap to continue

R: ¡Buenas tardes! Bienvenidos al Hotel Sol. ¿Tienen reserva? H: Sí, a nombre de Martínez. R: Un momento, por favor... Sí, aquí está: una habitación doble, tres noches, del cinco al ocho de junio. ¿Es correcto? H: Sí, perfecto. R: ¿Me permite su pasaporte o DNI, por favor? H: Aquí tiene. R: Gracias. Su habitación es la 214, en la segunda planta. El ascensor está a la derecha. El desayuno es de ocho a diez y media. H: ¿Y la contraseña del wifi? R: Está en la tarjeta, aquí. ¿Necesitan algo más? H: No, gracias. R: Que disfruten de su estancia.

What to notice: 'usted' and 'ustedes' (formal 'you') throughout; the dates read back in full ('del cinco al ocho de junio'); and the open question at the end, '¿Necesitan algo más?'.

1/4
Phrases to keepClick audio icon to listen

“¿Es correcto?”

Is that right? — after reading back any detail

“Que disfruten de su estancia.”

Enjoy your stay (to more than one guest)

Numbers, dates, times and spelling

These come up in every booking, so learn the patterns, not single phrases.

Tap to continue

Times: 'a las ocho' (at eight), 'a las ocho y media' (8:30), 'a las ocho y cuarto' (8:15), 'a las nueve menos cuarto' (8:45). For one o'clock: 'a la una'.

Dates: 'el cinco de junio' (5 June). The first of the month: 'el uno de junio' (in Latin America also 'el primero de junio'). Days: lunes, martes, miércoles, jueves, viernes, sábado, domingo. Months have no capital letter in Spanish.

1/6

Recognizing Returning Guests

Staff member welcomes a returning guest with recognition and a warm, restrained smile at reception.
Phrases to keepClick audio icon to listen

“¡Bienvenido de nuevo, Señor García! Qué gusto verlo otra vez.”

Personalized welcome for a returning guest

Quick Shift Check

What should you do the moment a guest arrives, even if you're in the middle of another task?

Already know this material?

You can take the 20-question exam any time — no need to finish every module first.

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