Hospitality German
Free course ~45 min · 6 modulesLinkedIn-ready certificate

Hospitality German

Master guest-facing German phrases and etiquette for hotels, resorts, and restaurants.

A 6-module course covering German hospitality communication: formal welcomes (Sie-Form), reception check-in, restaurant ordering, guest complaint resolution (Beschwerdemanagement), telephone reservations, and emergency instructions. Includes 30-question exam prep.

Who it's for
Hospitality workers, seasonal staff, receptionists, waiters, bartenders, and resort teams working in Germany, Austria, Switzerland, or international tourist hubs serving German guests.

At a glance

Course
Free, online, self-paced
Certificate
€7.99, paid only after you pass
Exam
20 questions, 75% to pass, free retakes
Verification
Unique certificate ID, publicly checkable at hospitalitycertificate.com/verify
Study time
About 45 minutes, 6 modules
Issued by
Hospitality Certificate (CertHub network)

Module 3 of 6

Restaurant, Bar & Tischservice (Dining & Bar Service)

Taking drink/food orders, meal wishes, water options, and bill processing.

Order Taking & Water Options

Server checks still or sparkling water preference with two plain unbranded water bottles held at the base.
Phrases to keepClick audio icon to listen

“Haben Sie schon gewählt oder darf ich Ihnen noch etwas Zeit geben?”

Checking order readiness

“Möchten Sie Mineralwasser mit oder ohne Kohlensäure?”

Water preference clarification

“Guten Appetit! Lassen Sie es sich schmecken.”

Wishing a good meal

Bill Presentation & Payment Splitting

Server offers a card terminal to an adult dining guest while companions organize a separate payment, respectful and private.
Phrases to keepClick audio icon to listen

“Ist alles zu Ihrer Zufriedenheit?”

Mid-meal check back

“Möchten Sie zusammen oder getrennt zahlen?”

Asking payment split

“Zahlen Sie mit Karte oder bar?”

Card or cash payment option

Dialog: die Rechnung und das Trinkgeld

K is the Kellner/Kellnerin (waiter), G the guests.

Tap to continue

G: Die Rechnung, bitte. K: Gerne. Zusammen oder getrennt? G: Getrennt, bitte. K: Was hatten Sie? G: Das Schnitzel und ein Bier. K: Das macht dreiundzwanzig Euro fünfzig. G: Machen Sie fünfundzwanzig. K: Vielen Dank! Mit Karte oder bar?

What to notice: splitting the bill per person ('getrennt') is very common in German-speaking countries, so ask every time. Guests usually tip by telling you the total to charge: 'Machen Sie fünfundzwanzig' means 'make it 25', so the extra 1.50 is your tip. 'Stimmt so' means 'keep the change'. Thank the guest and do not count the change in front of them.

1/3

Quick Shift Check

What should you always clarify when a German-speaking guest orders water?

Already know this material?

You can take the 20-question exam any time — no need to finish every module first.

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Hospitality German
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