Free course ~45 min · 6 modulesLinkedIn-ready certificate

Master guest-facing German phrases and etiquette for hotels, resorts, and restaurants.

A 6-module course covering German hospitality communication: formal welcomes (Sie-Form), reception check-in, restaurant ordering, guest complaint resolution (Beschwerdemanagement), telephone reservations, and emergency instructions. Includes 30-question exam prep.

Who it's for: Hospitality workers, seasonal staff, receptionists, waiters, bartenders, and resort teams working in Germany, Austria, Switzerland, or international tourist hubs serving German guests.
Leads to: Hospitality German Certificate

At a glance

Course: Free, online, self-paced
Certificate: €7.99, paid only after you pass
Exam: 20 questions, 75% to pass, free retakes
Verification: Unique certificate ID, publicly checkable at hospitalitycertificate.com/verify
Study time: About 45 minutes, 6 modules
Issued by: Hospitality Certificate (CertHub network)