Certificate
Hospitality German Certificate
A verifiable skills certificate showing you can handle real guest interactions in German: welcoming, check-in, dining service, guest complaints, phone reservations, and emergency instructions. Designed for seasonal and hospitality staff working in Germany, Austria, Switzerland, or European tourist destinations catering to German guests.
What it proves you can do
- Greet and register guests using polite, formal German etiquette (Sie-Form)
- Handle check-in, room amenities, and payment explanations in German
- Take food and beverage orders using German culinary terminology
- De-escalate guest complaints professionally (Beschwerdemanagement)
- Answer phone inquiries and handle reservation details in German
- Give safety and emergency directions in clear German
Verified exam
20 questions vary every attempt, 75% to pass
Free retakes
Different questions every attempt
Unique ID
Every certificate is individually identifiable
Study the free course firstTake the exam
Free to study · €7.99 to certify · instant certificate on pass