Module 3 of 6
Food & drink service
Taking orders, describing dishes, and allergies in Italian.
Taking orders without pressure
Phrases to keepClick audio icon to listen
“Siete pronti per ordinare, o vi serve ancora qualche minuto?”
Opening without pressure
“Come desidera la cottura della bistecca?”
Clarifying preparation — 'How would you like your steak cooked?'
“Allora, un risotto e due branzini alla griglia. Da bere?”
Repeat-back plus natural upsell
Allergies: precision over politeness
Phrases to keepClick audio icon to listen
“È un'allergia o una preferenza?”
Severity changes how the kitchen must treat it
“Controllo con la cucina e torno subito da lei.”
Never guess on allergens — 'I'll check with the kitchen and come straight back'
Quick Shift Check
Why should you always repeat orders back to the table?
Already know this material?
You can take the 20-question exam any time — no need to finish every module first.