Module 1 of 6
First Contact & Reading the Table
Warmth, eye contact, self-introductions, and reading table vibes.
The 30-Second First Contact Rule

Claude AI Prompt TemplateCopy & paste into Claude with your details
Warm, professional self-introduction
Hi folks, my name is Alex and I'll be taking care of you today.
Prompt acknowledgment of table
I'll be right over with some fresh ice waters while you look over the menus.
Reading Table Vibe & Pacing

Phrases to keepClick audio icon to listen
“Are we celebrating anything special tonight?”
Unlocking birthday/anniversary dessert upsells
“Are you on a schedule for a show tonight, or relaxing?”
Establishing pacing expectations
Quick Shift Check
What is the 30-Second First Contact Rule in US restaurant dining?

