Certificate
Hospitality Revenue & Business Operations
A core management credential proving you understand hotel yield metrics (RevPAR, ADR, Occupancy), food and labor cost control, menu profitability matrixes, and department P&L statements.
What it proves you can do
- Analyze and optimize key hotel yield metrics (RevPAR, ADR, Occupancy %, GOPPAR)
- Calculate and manage food & beverage cost percentages and kitchen waste
- Apply menu engineering (Stars, Plowhorses, Puzzles) to maximize profitability
- Manage labor cost ratios and schedule staff according to demand forecasts
- Read and interpret department P&L statements for executive reporting
Verified exam
20 questions vary every attempt, 75% to pass
Free retakes
Different questions every attempt
Unique ID
Every certificate is individually identifiable
A skills credential, not a government licence or legally mandated qualification.