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Certificate
Hospitality English Certificate
A verifiable skills certificate showing you can handle real guest interactions in English: welcoming, service, complaints, phone calls, and emergencies. Designed for seasonal and hospitality workers applying to hotels, restaurants, bars, resorts, and events.
What it proves you can do
- Greet and assist guests using natural, polite English
- Handle check-in, orders, and service requests
- Respond professionally to complaints and difficult situations
- Communicate clearly on the phone and in writing
- Give safety and emergency instructions in English
Verified exam
20 questions vary every attempt, 75% to pass
Free retakes
Different questions every attempt
Unique ID
Every certificate is individually identifiable
A skills credential, not a government licence or legally mandated qualification.