Certificate
Hospitality English Certificate
A verifiable skills certificate showing you can handle real guest interactions in English: welcoming, service, complaints, phone calls, and emergencies. Designed for seasonal and hospitality workers applying to hotels, restaurants, bars, resorts, and events.
What it proves you can do
- Handle guest complaints without using the phrases that make them worse
- Describe dishes, dietary restrictions, and allergy risks accurately
- Give directions, take messages, and answer phones clearly under pressure
- Navigate difficult moments: overbookings, card declines, medical emergencies
- Know which English phrases sound polite to you but rude to the guest - and what to say instead
Verified exam
20 questions vary every attempt, 75% to pass
Free retakes
Different questions every attempt
Unique ID
Every certificate is individually identifiable
Study the free course firstTake the exam
Free to study · €7.99 to certify · instant certificate on pass