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Certificate
Front Desk & Reception Certificate
A verifiable skills certificate showing you can run front-of-house: reservations and check-in flow, payments and billing basics, solving guest problems, and the presentation standards reception demands.
What it proves you can do
- Run check-in and check-out smoothly and accurately
- Manage reservations, changes, and no-shows
- Handle payments, deposits, and billing questions
- Solve common guest problems at the desk
- Represent the property with professional presentation
Verified exam
20 questions vary every attempt, 75% to pass
Free retakes
Different questions every attempt
Unique ID
Every certificate is individually identifiable
A skills credential, not a government licence or legally mandated qualification.