Module 1 of 4
The room sequence
The professional order of cleaning a room — and why the order matters.
Top to bottom, clean to dirty

Phrases to keepClick audio icon to listen
“Housekeeping — may I come in?”
Knock, announce, wait. Always, even when the room looks empty
The trolley is your workstation

Quick Shift Check
Why does professional room cleaning always work top to bottom and clean areas to dirty ones?
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You can take the 20-question exam any time — no need to finish every module first.

