Module 1 of 6
The service sequence
From greeting to farewell — the professional order of a table's visit.
One table, one sequence

“Can I get you something to drink while you look at the menu?”
Drinks first — it buys the kitchen time and starts the spend
“Is everything to your liking?”
The check-back, about two minutes after food lands
“Was everything alright for you today?”
At the bill — last chance to catch a problem before the review
Surviving the rush

“I'll be right with you.”
Acknowledge every new table within 30 seconds, even mid-rush
“Two minutes on table five's mains.”
Talking to the kitchen in short, precise updates
Practice: four tables at once
Quick Shift Check
What's the point of following a fixed service sequence (greet, drinks, order, serve, check back, clear, bill) instead of improvising table by table?
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You can take the 20-question exam any time — no need to finish every module first.

